Slack conversations, live
Talking to agents in Slack now feels live: replies stream in as they are written, and questions become forms you answer in place.
New
- Replies stream into the thread while the agent works, with a native Stop control.
- Agent questions arrive as Slack forms — pick an option, add a note, submit, and the session resumes.
- Approvals can be granted or denied right from the notice in the thread.
- Direct messages become titled threads, and the app's Home tab shows which organization it serves.
- Playbooks apply in channel conversations too.
Refined
- Links agents write render properly in Slack.